The Founder Review Playbook

Your reviews are talking. This is the system for answering them: what to say, when to ask, and the 20-minute weekly routine that turns reviews into reputation.

Contents and Start Here; the Reply Rules desk card; response templates for five-star, four-star, mixed, negative, and unfair reviews, each with a worked example; the Ask scripts for in-person, text, and email requests plus the review link and QR steps; the Weekly Review Routine; the Review Tracker; the Playbook Guide with a 14-day start plan.

For founders and small-business owners.

FROM THE PRACTICE BEHIND THIS PLAYBOOK

WordSmith spent a season inside a startup bootcamp, serving 15 entrepreneurs with more than 20 marketing services in two months. Reviews came up in nearly every business, and the pattern never changed: the owners who answered, answered well, and asked on purpose were the ones strangers trusted first. This playbook is that operating standard, written down so a busy owner can run it in twenty minutes a week.

FOUNDING BUYERS

Founding buyers: the first reviews on this shelf will be yours.

This line is new, and we are not dressing it in borrowed praise. The first buyers set the standard the rest of the shelf gets judged by, and their reviews run exactly as written, the five stars and the two stars alike. Buy early, use it honestly, and your words become part of what this product is.